Las Vegas Compliance Summit Speakers

Master of Ceremonies
Bob Harkins

Bob Harkins

Vice President of Training
American Guardian Warranty Services (AGWS)

Bob Harkins’ background in the automotive industry includes consumer finance, sales and F&I management. He once served as vice president and director of training for an international credit insurance and vehicle service contract administrator and also has worked with Northwood University, NADA’s Dealer Candidate Academy, NCM Associates Inc., manufacturers’ dealer development programs, state dealer associations and AFIP.

Harkins designs and presents Finance and Insurance, Compliance and Ethics seminars and workshops for dealerships, dealer groups, administrators and general agents.

Keynotes & Featured Luncheon Speaker
Aaron E. Lunt, JD, CPCU, ARe

Aaron E. Lunt, JD, CPCU, ARe

Assistant General Counsel/Head of Regulatory Affairs
The Warranty Group

Aaron E. Lunt, an Illinois-licensed attorney, is assistant general counsel, head of regulatory affairs, for The Warranty Group. He previously served as vice president of laws, regulations and public policy support for a large commercial insurer, for which he handled a variety of insurance regulatory issues.

Andy MacKay

Andy MacKay

Executive Director
Nevada Franchised Auto Dealers Association (NFADA)

A fourth-generation Nevadan, MacKay serves as executive director of the NFADA, which represents more than 100 new-car dealers across the state. He joined the association in 2015 after a decade of service in the Nevada state government, most recently as chairman of the Nevada Transportation Agency. Prior to entering public service, MacKay was a partner in several private-sector companies, including an advertising and marketing firm as well as a commercial printing company.

Jim Radogna

Jim Radogna

Senior Sales and Finance Compliance Specialist
KPA LLC

Radogna is a nationally recognized auto industry consultant specializing in dealership legal compliance. He is the founder of Dealer Compliance Consultants and is currently working with KPA LLC’s front-end compliance team to develop training content, onsite auditing and compliance hotline services. Radogna brings 15 years of retail experience to his clients and is a highly sought-after speaker and writer, having contributed articles to Auto Dealer Today and F&I and Showroom, among other industry publications.

Featured Speakers
Gil Van Over

Gil Van Over

President
gvo3 & Associates

Gil is the principal of gvo3 & Associates, a nationally recognized compliance consulting, audit, training and review firm. He and his team work with dealerships around the country in implementing F&I and Sales Compliance Management Solutions to help dealers manage and mitigate compliance issues. He is a frequent speaker to industry groups and also provides litigation support on behalf of automotive retailers and insurers.
Prior to forming gvo3 & Associates in 2001, Gil was the Chief Operating Officer for Premier Auto Finance, a management company that managed auto finance portfolios for dealer groups.

James S. Ganther

James S. Ganther

President
Mosaic Compliance Services

James S. Ganther is the President of Mosaic Compliance Services, a lawyer-created company that provides legal compliance services on behalf of retail dealerships.

He is a member of the National Association of Dealer Counsel, and has been honored as a member of F&I Management and Technology Magazine’s “Who’s Who in F&I.” He is a frequent author and speaker on compliance topics.

Terry O’Loughlin

Terry O’Loughlin

Director of Compliance
Reynolds & Reynolds

O’Loughlin is the director of Compliance for Reynolds & Reynolds. Prior to joining Reynolds in 2006, he was employed by the Office of the Attorney General, State of Florida, from 1990, in the Economic Crimes Section. For most of those years he was involved in the investigation and prosecution of automobile dealers, manufacturers and finance and leasing companies. He was also the mediator of Florida’s Motor Vehicle Lease Disclosure Act, a statute that he assisted in drafting.

He has served as a consultant to the Federal Reserve Board’s Leasing Education Committee, an observer/advisor for the Uniform Consumer Leases Act Committee, and has been a consultant to “PrimeTime Live,” “Dateline” and various other media and publications. In addition, Terry routinely assisted numerous states agencies nationally regarding motor vehicle fraud. In 2010, he was elected to the Governing Committee of the Conference on Consumer Finance Law.

Moderators & Panelists
Bob Balak

Bob Balak

Director of Sales, National Accounts
Compli

Bob Balak has spent over 20 years in the automotive vertical working with auto retailers on leveraging technology to grow their business and profitability, increase efficiency, risk management, and customer retention. He is well versed in a number of areas impacting auto dealer groups including HR, Workforce Compliance Management, Regulatory Compliance, as well as DMS and other technology solution expertise.

Brian Crisorio

Brian Crisorio

Vice President of Marketing
United Development Systems, Inc.

Brian Crisorio serves as Vice President of Marketing for Clearwater Florida based UDS/United Development Systems, Inc. Since graduating from the University of South Florida with a degree in business, Brian’s responsibilities within UDS have grown from launching marketing initiatives, to field sales and development and now some fifteen years in a more corporate role.

Currently, his efforts are centered around maintaining the UDS position as a market leader in the F&I Performance space and ensuring that the UDS value proposition continues to deliver the results its Dealer Partners have come to expect.

Brian Reed

Brian Reed

President & CEO
Intersection Technologies Inc.- F&I Express

Brian Reed founded F&I Express® in 2008. As President and CEO, Brian leads the F&I Express team in its quest to provide world-class technology to support the electronic processing and eCommerce of the automotive industry.

Prior to F&I Express, Brian served as CEO of online auto financing company, giggo.com. From its inception as a new subsidiary of Daimler Chrysler to its merger with competitor, PeopleFirst, he then assumed the role of President. Brian later structured a successful exit for all parties through the sale of PeopleFirst to Capital One for $178 million. Brian became Managing Vice President of Direct Internet Lending for Capital One Auto Finance where he continued to creatively develop and substantially expand the business.

In November of 2005, J.D. Power and Associates honored Brian as a Pioneer of the Automotive Internet Industry for contributing to the establishment and growth of the automotive Internet. He has also led the development and filing of 15 patents.

Darin Ramos

Darin Ramos

Vice President of Business Development
Alpha Warranty Services

Darin Ramos is the Vice President of Business Development and joined Alpha Warranty Services in 2010. Darin is responsible for driving the business forward through sales, marketing and product development. In this role, he is responsible for managing both the in-house sales department and our outside sales force. Before joining Alpha Warranty Services, Darin owned and operated a dealership in Hawaii called Island Riders that also specialized in auto and motorcycle rentals. Darin successfully closed partnerships with multiple Fortune 500 Companies which quickly grew Island Riders into Hawaii’s largest motorcycle rental shop in just 18 months.

Dina Wilson

Dina Wilson

F&I Director
Timbrook Automotive Group

Dina Wilson has served in various roles during her eight-year stint with Timbrook Automotive. She was hired as an F&I manager before being named sale manager for the group’s Chevrolet store in Keyser, W.Va. She was then promoted to general manager before assuming her current role as the group’s F&I director and compliance officer. Before joining Timbrook in 2007, she spent three years as an F&I manager for a competing Hyundai/Subaru operation. Prior to her automotive career, Wilson sold industrial scales to manufacturing facilities in various industries, including automotive. When her employer was sold and moved to the West Coast, she remained in Cumberland, Md., where her current employer is based.

Doug Fusco

Doug Fusco

CEO
DealerSafeGuardSolutionS

Doug is the Founder and CEO of DSGSS. Doug received his degree from Cornell University, and has a diverse technology background including a combined 25+ years in both the retail automotive industry, as well as compliance and data security.

Prior to starting DSGSS, he led the global field organization for Ounce Labs, a premier Compliance & Data Privacy technology, and was instrumental in their rapid growth that led to their acquisition in 2009 by IBM. This unique blend of experience led to the vision that is now DSGSS, a pioneer in delivering its patent pending A.C.E. (Automated Compliance Enforcement) platform. DSGSS helps Dealers not only establish policies and procedures, but more importantly, assure their staff “executes” these policies and procedures in a simple, affordable, and consistent manner.

DSGSS and its clients have been featured in both Wards and Automotive News, and Doug has served as a guest speaker at several State Associations, CFO Summits, and Compliance Workshops.

Erika Ahern

Erika Ahern

General Counsel
CNA National Warranty Corp. 

Erika Ahern currently leads every aspect of the Legal and Compliance Department at CNA National Warranty Corporation, a wholly owned and independently managed subsidiary of CNA. Ms. Ahern provides counsel to all business units, including the executive team, marketing, sales operations and risk management. Her solution-oriented counsel is intended to support business opportunities for growth while eliminating legal and regulatory risk. She has created and implemented a robust compliance process to identify and address non-compliance with state and federal laws and regulations.

Having begun her career as a litigator in Chicago, Ms. Ahern was formerly with Allstate Instance Company for over twelve years and completed her tenure as a member of the property and casualty legal team, where she advised a wide variety of business units regarding many aspects of the property and casualty personal lines insurance business.

Ms. Ahern is active in her community, provides a wide variety of support for activities at local elementary and middle school and is involved with For The Love of Kids, a ministry providing mentoring and support for children living in group homes within the foster care system.

Iris Spiegel

Iris Spiegel

Compliance Manager
Larry H. Miller Dealerships

Spiegel’s 28-year automotive industry career began in Northern Virginia and has included positions in sales, finance and accounting. She has worked as an accounting clerk, office manager, controller and corporate controller, most recently at Dodge Ram Tucson (Ariz.), which was acquired by the Larry H. Miller family in 2013. After eight years of service at the dealership, Spiegel recently relocated to Utah to serve as Miller Automotive Operations’ new compliance manager.

Justin Gasman

Justin Gasman

Finance Director
McCaddon Cadillac Buick GMC

Justin Gasman grew up in the car business and officially began his automotive industry career in 2003. In 2014, he joined the staff of McCaddon Cadillac Buick GMC in Boulder, Colo., as the dealership’s sole full-time F&I professional. That year, after completing the AFIP Master-certification, he won first place in F&I and Showroom’s F&Idol contest and helped McCaddon earn F&I Pacesetter status. Justin embraces the compliance side of our business as he is dedicated to conducting every transaction legally, ethically and professionally. He uses his entertaining personality to connect with customers while building lasting relationships with everyone he encounters.

Max Zanan

Max Zanan

President
Total Dealer Compliance

Max Zanan is a seasoned automotive industry expert with nearly 15 years of experience in sales, F&I and dealership consulting. After graduating John Jay College of Criminal Justice, Zanan went on to get his Master’s Degree before starting his career in automotive retail as a salesman at a local, New York City Volkswagen dealership. After working his way up the ranks, Zanan then became the General Manager of a New York City Mitsubishi dealership, which subsequently placed #1 in sales for Mitsubishis in the United States. Following his stint at Mitsubishi, Zanan went on to become the Platform President at Elite Auto Group, where he oversaw three dealerships, with 150 total personnel.

Zanan then transitioned from automotive retail into F&I Products and Training, when he accepted the position of Executive Director with Vehicle Manufacturer’s Services. As Executive Director, he managed the company’s two largest accounts; Atlantic Auto Group and Plaza Automall. Zanan started IDDS Consulting in 2011 to enhance sales and promote best practices with automotive dealers across the United States. As Co-Founder and CEO of IDDS Consulting, Zanan utilizes all of the skills he has picked up over the years in order to cohesively mentor dealerships on how to increase revenue and profitability in all departments. Zanan latest venture is Total Dealer Compliance, a company he started to help car dealers mitigate the risks and exposure through compliant practices. Total Dealer Compliance conducts Compliance Audits and provides an E-Learning platform for dealer personnel to take courses in order to instill the culture of compliance.

Michael Maledon

Michael Maledon

Compliance Expert & Attorney

Michael Maledon, former general counsel of The Van Tuyl Group (now Berkshire Hathaway Automotive), has provided legal and business expertise to dealerships and related companies for over 16 years. He has an extensive knowledge base in the areas of F&I compliance, dealership acquisitions, financial reporting, and operations management.
In 2010, Maledon transitioned from Van Tuyl to become CEO of Inilex, Inc., a leading F&I product provider. During his tenure as CEO, the company achieved impressive growth, was recognized by Forbes Magazine as one of 100 Most Promising Companies in America, and was successfully sold to a strategic partner in July 2015.
Most recently, Maledon became managing partner of Libra Systems, a provider of software credit compliance solutions for auto dealerships. In addition, Maledon continues to serve as an investor, adviser or board member to numerous dealerships and related entities. Mr. Maledon graduated magna cum laude from Notre Dame Law School, and received his business degree from the University of Arizona.

Michael Tuno

Michael Tuno

Founder and President
World Class Dealer Services, Inc. and ARMD Resource Group LLC

Michael Tuno is the president and founder of ARMD Resource Group LLC, a company offering advanced compliance solutions for Automotive Retailers through its unique Virtual Compliance Manager (VCM).

He is also the president and founder of World Class Dealer Services, Inc., a company dedicated to training in all aspects of the F&I department.

In addition to maintaining the success of his own company, Tuno has been an F&I Instructor for both the NADA American Truck Dealer Candidate Academy as well as the NADA Automobile Dealer Candidate Academy.

Prior to this, he spent time as the Vice President of Franchise Sales with the Guardian Warranty Corporation and a decade with Universal Underwriters.  He has an overall extensive knowledge base in the areas of sales, F&I, automotive banking and sales management in the automotive retail industry.

Tuno has been a frequent speaker at the RVDA National Convention, as well as the NADA Convention. He first received his AFIP Certification in 1996, achieved the certification on the Master’s level in 2012 and completed his second level Master AFIP Certification in 2014.

Steve Roennau

Steve Roennau

Vice President of Compliance
EFG Companies

In his compliance leadership role at EFG Companies, Steve Roennau utilizes his extensive industry experience to provide EFG clients a sophisticated analysis of their current compliance procedures and proactively prepare them for upcoming changes in federal and state regulations.

Roennau is an AFIP Senior Certified Professional in Financial Services, and has developed compliance training modules in the areas of Adverse Action, Privacy Rule, Risk-Based Pricing/Exception Notice, Red Flag Rule, Safeguards Rule, Deceptive Practices, and Federal and State Regulations. In addition, he has conducted several compliance courses, including: Compliance Workshop for Dealership Managers; AFIP Prep Course for F&I Producers; and, F&I Compliance Training for F&I Producers.

His background in driving bottom-line results in F&I, sales and product management gives him strategic insight into the compliance hurdles facing both dealers and lenders. His experience includes consulting for Chrysler’s Five Star initiative, where he developed their training curriculum, conducted program pilots, and certified instructors. Roennau has developed and delivered national training for Chrysler Capital, Santander Consumer USA, Hyundai, General Motors, Ford, Mitsubishi, Volkswagen, and numerous dealer groups throughout the country.

Tariq Kamal

Tariq Kamal

Managing Editor
Auto Dealer Today

Kamal serves as managing editor for Auto Dealer Today and has contributed articles to Agent Entrepreneur, P&A, F&I and Showroom and Business Fleet magazines. He is a 15-year veteran of the publishing industry and has spoken at numerous automotive industry events, including Industry Summit, Agent Summit and the P&A Leadership Summit.

2016 Conference Team

Conference Management

 
David Gesualdo
Group Publisher and Show Chair
727-947-4027
email hidden; JavaScript is required

Elizabeth Trinder
Event Management, MG Business Media
516-426-1435
email hidden; JavaScript is required

Registration & Sponsorship Fulfillment

 
Kate Spatafora
Associate Publisher, MG Business Media
631-561-7586
email hidden; JavaScript is required

Exhibit & Sponsorship Sales

 
Eric Gesualdo
National Sales Manager, MG Business Media
727-612-8826
email hidden; JavaScript is required