2017 Compliance Summit Speakers

Master of Ceremonies
Bob Harkins

Bob Harkins

Vice President of Training
American Guardian Warranty Services (AGWS)

Bob Harkins’ background in the automotive industry includes consumer finance, sales and F&I management. He once served as vice president and director of training for an international credit insurance and vehicle service contract administrator and also has worked with Northwood University, NADA’s Dealer Candidate Academy, NCM Associates Inc., manufacturers’ dealer development programs, state dealer associations and AFIP.

Harkins designs and presents Finance and Insurance, Compliance and Ethics seminars and workshops for dealerships, dealer groups, administrators and general agents.

Keynotes & Featured Luncheon Speaker
Gil Van Over

Gil Van Over

President
gvo3 & Associates

Gil is the principal of gvo3 & Associates, a nationally recognized compliance consulting, audit, training and review firm. He and his team work with dealerships around the country in implementing F&I and Sales Compliance Management Solutions to help dealers manage and mitigate compliance issues. He is a frequent speaker to industry groups and also provides litigation support on behalf of automotive retailers and insurers.
Prior to forming gvo3 & Associates in 2001, Gil was the Chief Operating Officer for Premier Auto Finance, a management company that managed auto finance portfolios for dealer groups.

Jim Ziegler

Jim Ziegler

President
Ziegler SuperSystems

Jim is a 42-year industry veteran and nationally recognized trainer, author, speaker, and forecaster. He teaches seminars on F&I, sales management, and sales and internet marketing and has worked with more than 15,000 dealers nationwide, trained in more than 1,000 showrooms in 200 cities in 49 states, been rated in the top 10 among workshop speakers at 17 NADA conventions, served as the keynote speaker for 98 state automobile dealer associations, and built a social media network of more than 100,000 friends and followers. Jim is familiar to readers of Auto Dealer Today and F&I and Showroom, among other leading industry publications, and is a prolific blogger and online community leader.

Featured Speakers
James S. Ganther

James S. Ganther

President
Mosaic Compliance Services

James S. Ganther is the President of Mosaic Compliance Services, a lawyer-created company that provides legal compliance services on behalf of retail dealerships.

He is a member of the National Association of Dealer Counsel, and has been honored as a member of F&I Management and Technology Magazine’s “Who’s Who in F&I.” He is a frequent author and speaker on compliance topics.

Terry O’Loughlin

Terry O’Loughlin

Director of Compliance
Reynolds & Reynolds

O’Loughlin is the director of Compliance for Reynolds & Reynolds. Prior to joining Reynolds in 2006, he was employed by the Office of the Attorney General, State of Florida, from 1990, in the Economic Crimes Section. For most of those years he was involved in the investigation and prosecution of automobile dealers, manufacturers and finance and leasing companies. He was also the mediator of Florida’s Motor Vehicle Lease Disclosure Act, a statute that he assisted in drafting.

He has served as a consultant to the Federal Reserve Board’s Leasing Education Committee, an observer/advisor for the Uniform Consumer Leases Act Committee, and has been a consultant to “PrimeTime Live,” “Dateline” and various other media and publications. In addition, Terry routinely assisted numerous states agencies nationally regarding motor vehicle fraud. In 2010, he was elected to the Governing Committee of the Conference on Consumer Finance Law.

Moderators & Panelists
Brian Crisorio

Brian Crisorio

Vice President of Marketing
United Development Systems, Inc.

Brian Crisorio serves as Vice President of Marketing for Clearwater Florida based UDS/United Development Systems, Inc. Since graduating from the University of South Florida with a degree in business, Brian’s responsibilities within UDS have grown from launching marketing initiatives, to field sales and development and now some fifteen years in a more corporate role.

Currently, his efforts are centered around maintaining the UDS position as a market leader in the F&I Performance space and ensuring that the UDS value proposition continues to deliver the results its Dealer Partners have come to expect.

Michael Tuno

Michael Tuno

Founder and President
World Class Dealer Services, Inc. and ARMD Resource Group LLC

Michael Tuno is the president and founder of ARMD Resource Group LLC, a company offering advanced compliance solutions for Automotive Retailers through its unique Virtual Compliance Manager (VCM).

He is also the president and founder of World Class Dealer Services, Inc., a company dedicated to training in all aspects of the F&I department.

In addition to maintaining the success of his own company, Tuno has been an F&I Instructor for both the NADA American Truck Dealer Candidate Academy as well as the NADA Automobile Dealer Candidate Academy.

Prior to this, he spent time as the Vice President of Franchise Sales with the Guardian Warranty Corporation and a decade with Universal Underwriters.  He has an overall extensive knowledge base in the areas of sales, F&I, automotive banking and sales management in the automotive retail industry.

Tuno has been a frequent speaker at the RVDA National Convention, as well as the NADA Convention. He first received his AFIP Certification in 1996, achieved the certification on the Master’s level in 2012 and completed his second level Master AFIP Certification in 2014.

Tariq Kamal

Tariq Kamal

Managing Editor
Auto Dealer Today

Kamal serves as managing editor for Auto Dealer Today and has contributed articles to Agent Entrepreneur, P&A, F&I and Showroom and Business Fleet magazines. He is a 15-year veteran of the publishing industry and has spoken at numerous automotive industry events, including Industry Summit, Agent Summit and the P&A Leadership Summit.

2017 Conference Team

Conference Management

David Gesualdo
Group Publisher and Show Chair
727-947-4027
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Kate Spatafora
Associate Publisher, MG Business Media
631-561-7586
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Registration & Sponsorship Fulfillment

Allison Delmonico
Executive Assistant, MG Business Media
(727) 480-8979
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Exhibit & Sponsorship Sales

Eric Gesualdo
National Sales Manager, MG Business Media
727-612-8826
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