Las Vegas Full Agenda

Monday, August 29th 2016
7:00am – 7:30pm Registration Open

Sponsored By:

8:00am – 9:00am Breakfast with Sponsors

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9:05am – 9:20am Welcome Address

The Dealer’s Voice: Trade Associations on the Front Lines

Automotive trade associations stand on the front lines of the battle between dealers, their OEMs and state and federal regulators. From factory overreach to zealous bureaucratic agencies, you face constant threats to your business and your employees’ livelihoods. Learn about some of the things your trade associations are doing and how you can help with the fight.


  • Andy MacKay, Executive Director, Nevada Franchised Auto Dealers Association (NFADA)
9:20am – 10:10am Opening Keynote

F&I Products, Regulators and the Presidential Election

In an industry that is experiencing rapid growth and change thanks to new technology, distribution channels and product features, regulatory compliance remains the greatest source of pressure on F&I production and profitability. Learn why federal regulators and state agencies are turning up the heat on dealerships — particularly in the F&I office — and how dealers are responding.


  • Aaron Lunt, Assistant General Counsel and Head of Regulatory Affairs, The Warranty Group
10:10am – 10:25am Refreshment Break with Sponsors

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Rules and Regulations

10:30am – 11:20am Featured Presentation

The Buck Stops Here: Dealers, Compliance and Enforcement

When federal regulators and state attorneys general take action, it’s the dealer’s name on the paperwork and the dealer’s livelihood that’s at stake. Join attorney and former regulator Terry O’Loughlin to learn how proactive dealers are protecting their businesses by applying best practices and commonsense rules to their sales and F&I process.


  • Terry O’Loughlin, Director of Compliance, Reynolds & Reynolds
11:25am – 12:15am Panel Session

Knowledge Is Power

This esteemed panel will explore the letter and spirit of the laws that govern vehicle sales and dealer-arranged financing and how dealers, product providers and finance companies are responding.


  • Michael Maledon, Compliance Expert and Attorney


  • Bob Balak, Director of Sales for National Accounts, Compli
  • Darin Ramos, Vice President of Business Development, Alpha Warranty Services
  • Steve Roennau, Vice President of Compliance, EFG Companies
  • Dina Wilson, Finance Director, Timbrook Automotive Group
12:20pm – 1:35pm Featured Luncheon Presentation

Reduce Your Exposure: Who Is Targeting Your Dealership?

When it comes to regulation and enforcement, there is a huge target painted on your rooftop. This session will help you identify the high-risk areas in every department and avoid the penalties that are costing other dealers a bundle. Learn which federal and state regulators are most active now, common enforcement actions and resulting monetary damages, specific risks for variable ops, fixed ops and human resources, and how implementing best practices can help you manage liabilities.


  • Jim Radogna, Senior Sales and Finance Compliance Specialist, KPA LLC

Lunch Sponsored By:

Your Responsibilities

1:40pm – 2:30pm Featured Presentation

Compliance Traps Your Store MUST Avoid

What deceptive trade practice are most dealers committing without even knowing it? What is the greatest monetary risk dealers face, and how can they protect against it? What is the real risk the CFPB poses to law-abiding dealerships? All of these questions point to three common compliance traps dealers can easily avoid, if they know what to look for. By attending this session, you will.


  • James S. Ganther, President, Mosaic Compliance Services
2:35pm – 3:25pm Panel Session

Leadership, Teamwork and Accountability

Properly positioning a dealership to contend with an increasingly complex regulatory environment requires buy-in from ownership and management, education for staffers and, at times, help from outside experts.


  • Tariq Kamal, Managing Editor, Auto Dealer Today


  • Justin Gasman, Finance Director, McCaddon Cadillac Buick GMC
  • Michael Tuno, President, World Class Dealer Services
  • Max Zanan, President, Total Dealer Compliance
3:25pm – 3:45pm Refreshment Break with Sponsors

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Easy-to-Implement Processes and Controls

3:50pm – 4:40pm Featured Presentation

The Paper Trail: A Dealer’s Best Defense Witness

In an industry that asks its customers to sign their names at least 80 times from meet-and-greet through delivery, a consistent documentation process is indispensable. Learn why dealers are tweaking their sales and F&I processes and insisting on documentation of the agreements between dealer and customer that meets state and federal guidelines, protects car buyers, and can serve as an unimpeachable witness in case of an enforcement action.


  • Gil Van Over, President, gvo3 & Associates
4:45pm – 5:35pm Panel Session

Where the Rubber Meets the Road

This esteemed panel will lay out simple, actionable solutions dealers and managers can use to create a plan for sustainable front-end compliance for their operations.


  • Brian Crisorio, Vice President of Marketing, United Development Systems, Inc.


  • Erika Ahern, General Counsel, CNA National Warranty Corp.
  • Doug Fusco, CEO, DealerSafeGuardSolutionS
  • Brian Reed, President & CEO, F&I Express
  • Iris Spiegel, Compliance Manager, Larry H. Miller Dealerships

Is It Compliant?

5:40pm – 6:30pm Roundtable

Q&A With Compliance Summit Speakers

The conference ends with an open-forum discussion that will give attendees the opportunity to challenge Compliance Summit speakers with questions and concerns specific to their operations, markets and personnel.


  • Bob Harkins
6:30pm – 7:30pm Evening Reception

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Tuesday, August 30th 2016
7:30am – 8:00am Continental Breakfast

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8:00am – 9:45am Certification Test Review – Part 1

  • Ethics
  • Vocabulary
  • Reg Z
  • Reg M
  • Risk-Based Pricing Rule
  • Adverse Actions
  • Equal Credit Opportunity Act (ECOA)
  • Fair Credit Reporting Act (FCRA)
  • Credit applications/signature issues
  • Quoting payments
  • Dealer/finance source agreements
9:45am – 10:00am Refreshment Break

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10:00am – 12:00pm Certification Test Review – Part 2

  • Magnuson-Moss Warranty Act
  • Used Car Rule
  • Vehicle Service Contracts
  • GAP
  • Red Flags Rule
  • Safeguards Rule
  • Cash reporting
  • Office of Foreign Assets Control (OFAC)
  • USA Patriot Act
  • Discrimination
  • Unfair, Deceptive or Abusive Acts and Practices (UDAP)
12:00pm – 12:30pm Boxed Lunch for Compliance Summit Attendees

Sponsored By:

12:30pm – 2:00pm Certification Testing
2018 Conference Team

Conference Management

David Gesualdo
Group Publisher and Show Chair
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Kate Spatafora
Associate Publisher, MG Business Media
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Registration & Sponsorship Fulfillment

Allison Delmonico
Executive Assistant, MG Business Media
(727) 480-8979
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Exhibit & Sponsorship Sales

Eric Gesualdo
National Sales Manager, MG Business Media
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